Aapladawakhana Service Delivery Proposal

• EXECUTIVE SUMMARY
  • ABOUT AXIPHYL | MEDONGO | JANSANKALP.
  • EXPECTED VALUE
  • IMPACT AND NEXT STEPS
  • PROBLEM STATEMENT
  • TRACK RECORD.
  • WORKING SOLUTION
• INFRASTRUCTURE
  • ACCESSIBILITY
  • DIAGNOSTIC FACILITIES
  • HEALTH EDUCATION
  • IMMUNIZATION AND PHARMACEUTICALS
  • OUTPATIENT SERVICES
  • POWER AND MAINTENANCE
  • WASTE DISPOSAL
  • WATER AND SANITATION
• MEDONGO’S SMART HEALTH CLINIC STAFF
  • ADDITIONAL EXPECTATIONS:
  • MEDICAL OFFICER
  • MPW
  • SANITARY STAFF AND SECURITY STAFF (PART TIME)
• SERVICE DELIVERY
  • ANTENATAL AND POSTNATAL CARE:
  • CHILD HEALTH SERVICES:
  • FAMILY PLANNING AND REPRODUCTIVE HEALTH SERVICES:
  • GENERAL HEALTH SERVICES
  • NON-COMMUNICABLE DISEASES (NCDS):
  • WHEN TO REFER:
  • WHEN TO SERVE IN OPD:
• STANDARD OPERATING PROCEDURES (SOPS)
  • DATA PRIVACY AND SECURITY
  • DOCTOR CONSULTATION
  • INFECTION CONTROL AND WASTE MANAGEMENT
  • INVENTORY MANAGEMENT
  • LABORATORY SERVICES
  • PATIENT REGISTRATION AND CHECK-IN
  • POST-CONSULTATION
  • PRE-CONSULTATION
  • QUALITY ASSURANCE AND CONTINUOUS IMPROVEMENT
  • REFERRALS AND FOLLOW-UP
• PHARMACEUTICAL REQUIREMENTS AT SMART HEALTH CLINICS
• DIAGNOSTICS AND MEDICAL EQUIPMENT
• TECHNOLOGY
  • ARCHITECTURE
  • COMBINATION IN A PRIMARY CARE SETTING:
  • DEPLOYMENT ARCHITECTURE
  • KIOSK OPERATIONS (OPTIONAL FOR SMART CITIES)
  • SECURITY SCOPE:
  • SERVICES DELIVERED:
  • TECHNOLOGY ELEMENTS:
• SERVICE DELIVERY USING TECHNOLOGY
  • CONSULTATION
  • INCIDENCE MANAGEMENT
  • PHARMACIST AND LABORATORY (MULTIPURPOSE WORKER)
  • PRE CONSULTATION (REGISTRATION AND HELP DESK)
  • PROCESS WORK FLOW
  • SERVICE DELIVERY
• BALLPARK BUDGET
  • INFRASTRUCTURE
  • HUMAN RESOURCES
  • END TO END SERVICE DELIVERY MODEL
  • HARDWARE
  • TECHNOLOGY LICENSING
• KEY PERFORMANCE INDICATORS
  • OPERATIONAL IMPROVEMENTS
  • QUALITY OF SERVICES
  • DRUGS AND CONSUMABLES SUPPLY CHAIN
  • INTEGRATION WITH ECOSYSTEMS
  • ROLES, RESPONSIBILITIES, AND KPIS FOR KEY DELIVERY HEADS
  • SECURITY AND CERTIFICATIONS
  • VISIBILITY TO TOP MANAGEMENT
• APPENDIX A : ROADMAP
  • STEP 1: ESTABLISHING AAPLA DAWAKHANA CLINICS AND INTERCONNECTED CLINICS
  • STEP 2: CONNECTING CLINICS TO COMMAND CENTERS
  • STEP 3: LEVERAGING TECHNOLOGY FOR ENHANCED CARE DELIVERY
  • STEP 4: EXPANDING HOLISTIC CARE SERVICES
  • STEP 5: CONTINUOUS QUALITY IMPROVEMENT AND COST OPTIMIZATION